INFINITIPRO Cool Air Curling Iron

I had high hopes for this curling iron. A friend purchased it and like me has thin, fine hair (she purchaed from a retail store). She loved it and her hair looked great. I purchased one as well through Amazon, thinking that the cooling air would definitely be a benefit to the heat of the iron. That part is great...the cooling part sets the curl and the results are really nice. The tough part of using the iron is that, unlike other curling irons or even flat irons, the plates are spaced just far enough apart that it won't hold the hair in place, my hair slips through and without grabbing hold of the tips of the plates and holding them together, it won't work. Thick hair might not be a problem, but fine hair slips out without being a contortionist to hold it in the iron. That being said, I was going to make it work...holding my hair between the blades. However, the iron just quit heating up...plug it in, turn it on, lights blink for a couple of seconds and nothing. I have to add here that over the course of owning the iron since mid June, it had not been turned on or used more than 10 times. By the time I realized it was not a good product, I was past the return date to Amazon. ALSO, I called my friend to see if she had problems with hers and she had the exact same problems but she was able to return hers to the retailer she purchased it from. This curling iron had the potential to be great if the glitches are fixed!