Top positive review
6 people found this helpful
Clean with compressed air to make it work properly
By Marshcard on Reviewed in the United States on May 30, 2025
Cleaning this properly (and there is a trick to it) and it works perfectly after 2 years. A few months after starting to use this it started spewing steam and making horrid noises and screeching. A friend of mine taught me about the paper clip trick. Making sure that both needles are totally clean and taking apart the little part - the basket that the kcup sits in and cleaning it. I then descaled it with white vinegar and everything was fine for about another month until it started doing that again. And then I learned the trick. There is nothing wrong with the machine. Some coffees are just not ground as fine and little tiny pieces of coffee were clogging up those needles. So... I got out a can of compressed air that we used for cleaning our computers. And shot that through the whole thing and guess what? That's the problem. So clean yours properly. And it will last as long or longer hopefully than mine.
Top critical review
155 people found this helpful
Changing my review to ONE STAR--would prefer ZERO stars!
By Placeholder on Reviewed in the United States on December 1, 2022
I had previously had the competitor’s product—let’s charitably call it the JFat coffee pod machine. Or rather, TWO of the competitor’s JFat machines. Both failed, almost to the day, at 4 months 2 days. The first machine was warranty replaced. The warranty replacement failed at—you guessed it—4 months and 2 days. My JFat machine was replaced a THIRD time (in under 9 months) but I have zero faith now in that machine. In each case the unit was toast after doing the first descaling cycle. And apparently, going online, it is a very common failure. You shouldn’t have to pay close to $100 for a coffee maker that fails every 4 months! So I took a chance and got this unit. Update 3 months later: I revised my review to one star. Initially this unit was GREAT. But 2 months and 2 days later, it started freaking out--belching out steam from the lid, and the pump motor sounded like it was straining to climb Mt. Everest. I had only used distilled water in this unit, and probably brewed 2-3 cups of coffee a day. Amazon promptly replaced the unit, and I gave the warranty replacement unit a try. It lasted less than a month when it started acting weird--all the lights would start flashing at once, etc. I unplugged everything and it seemed to be okay. As a precaution, I tried to run the cleaning cycle, following the printed instructions EXACTLY. The automated cleaning cycle would NOT work. I wound up running a tank of the descaling/water solution through manually, one cup at a time. At this point the unit was under a month old! That seemed to help a tiny bit--but the next day the belching steam started, and the unit would stop brewing WAY to early--like 2 minutes to brew six ounces, when I had pressed 12 ounces. Today, after taking 3+ minutes to get 6 ounces of coffee, I give up. TWO brand new units in three months. And this was after TWO K-Slim units going out exactly 4 months and 2 days of use. I have whole house water softening to eliminate mineral impurities. For the last Keurig machine and both of these machines, I used pure distilled water ONLY. Still--they quit after an absurdly short period of time. I'm not brewing 25 cups of coffee a day. I'm not brewing only powdered drinks (i.e. cocoa or the espresso types) just plain old Keurig coffee cups. I clean the unit(s) regularly, and run through the little cleaning pods about every 10 days just to be sure. And ALL of them have crapped out. I am giving the Keurig system one last chance--I'm buying one of the best units, a Cuisinart, that has better construction and a better pump system. Keurig et.al, you need to get your acts together and engineer and construct MUCH better products and MUCH more robust pumps. Online searches show more and more people complaining--some from even 2 days ago, all saying "this unit only lasted 1 month" or "after 5 months it was toast" or "my old machine lasted 4 years, this one barely lasted a few months." You are biting the hand that feeds you, and eventually the buying public will shun your brewers and your entire Keurig system. You have created the Ford Pinto of coffee makers. FIX IT--NO EXCUSES!
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