(NEW) LG C3 Series OLED evo 4K TV (2023)

Pros: First off, the picture is drop dead gorgeous. Regular HD broadcasts are clear with rich color and I actually find myself looking for streaming 4K content because it blows you away. No issues with brightness. Added to the experience my old TV was a 55” Samsung (a good TV), but jumping to 77” is a WOW. Got to give Amazon delivery credit. They showed up on time. Unpacked the TV, put on the base and placed it on my TV stand. Made sure it turned on and powered up. Then took the box and packing materials away. Quick and efficient. An overall excellent delivery experience Why only the 3 stars? Cons: The LG UI navigation is a bit clunky and their magic remote is a bit strange to use at first with it’s optical sensor. I was warned about this in reviews. Even the universal remote features don’t totally control all my cable box or other streaming devices so I’m stuck using multiple remotes ☹ Anticipating that the navigation wasn’t going to be the greatest I decide (as recommended by some reviews online) that I would still use my 4K Roku streaming stick instead of only streaming through the LG. After about the 3rd day the Roku stick kept crashing and rebooting while streaming. The stick had worked fine on my other TV. Had long chats with both Roku and mostly LG tech support. The take away is the LG customer service is just TERRIBLE! After trying multiple settings and resets with LG on the line and two call backs they promised to have their higher level tech support contact me. That was about 2 wks. ago and I still haven’t heard from them. After following the recommendation from someone on an internet board, turns out the problem wasn’t the Roku 4K stick or its connection to the TV, it was the LG TV’s USB ports couldn’t provide the power that the 4K Roku stick needed. Once I plug the Roku stick into a USB plug and then into the wall the issue was resolved. I actually run two Roku stick off the television now with both sticks plugged into the wall. Not happy that I have two USB ports on this new TV that I now can’t trust. Also you would think that with all the diagnostics that LG did and steps for me to check and change settings no one thought to say: maybe it’s a power issue? The other night I turned on the TV and I guess there must have been a software update that somehow reset the TV to change my “Accessibility” from the remote to voice assistance. I could only move to icons by clicking, up, down, left or right and every thing was announced by the TV audio (very annoying). The TVs country of use registration was reset too and that booted me out of all the LG channel services. I called LG again and the technician was clearly reading from a script and asking me if my “Wi-Fi was on” or to “check cables”, this when to start I told her what I thought had happened-software update. She wasn’t getting it and kept putting me on hold only to come back and repeat the prior questions or ask more random questions. While I was on hold I figured out the issue myself. I eventual told her that her questions weren’t helping me or resolving the issue, thanked her, and said I was hanging up. The LG OLED is TV with a great picture and so-so navigation to apps, but if something goes wrong, hope you have some basic technical knowledge or do internet searches and can stay away from LG tech support.