Top positive review
10 people found this helpful
Half worked and now it does check my UPDATE
By Scott M Texidor on Reviewed in the United States on January 27, 2025
Works but you need to be careful when moving it around, the wire inside is disconnected and it goes on and off depending on how it's placed on you UPDATE: 3/19/2025 from 2 stars to 5 stars I was contacted by the company saying that they would like to replace the product since I had issues with it. I did not contact them and was willing to get a new one hopefully this being better than the 1st one I bought. After receiving the new one I noticed that it was the same unit BUT with upgrades. The controller was new and easy to read compared to the older one. The biggest upgrade was the actual instructions and how to use the handheld device. See the 1st unit I bought did not explain how the features worked and with little explanation on how to and I emailed the company numerous times to have them explain what each feature was and never received anything back. This updated version gives you a DETAILED explanation of the remote and breaks down how to use each section which the 1st one did not. The 1st one had heat issues and I got burned twice after testing the new one I was able to see they fixed that issue as well. The latest version is much better and I would buy from them again knowing that they figured out the problems and fixed them and wish to have their customers happy. I'm happy with the new one and hope that their customer service keeps up the good work.
Top critical review
1 people found this helpful
May or may not work.
By Wugafuzzi on Reviewed in the United States on August 16, 2025
It works occasionally. I had it for a week Sometimes you can press the switch and it turns on and sometimes it doesn’t, even if u unplug the unit and start over. I contacted the company. They asked for a copy of the receipt and a photo or video. I sent the requested documents I have not received a reply. I also asked (several emails) if their-1 year warranty covers the product if it is bought on Amazon. I have not received a reply to that either.
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